DC999 Terms and Conditions

DC999's Terms & Conditions are framed in accordance with the laws and regulations of Bangladesh. By using the DC999 platform, you acknowledge that you are of legal age and are participating of your own free will.

DC999 is committed to providing services in a fair and transparent manner. All information, offers, and services on our platform operate on a foundation of integrity. DC999 reserves the right to take appropriate action against any activity that violates our Terms & Conditions.

These Terms & Conditions are written in English so that all members in Bangladesh can understand them easily. In the event of any linguistic ambiguity, DC999's interpretation shall be considered final.

To open an account with DC999, you must meet the following requirements:

• You must be 18 years of age or older.
• You must be legally eligible to use DC999's services.
• All information provided during registration must be accurate, complete, and your own.
• Each individual is permitted to create one account only.
• You are responsible for keeping your account password confidential.
• Transferring or sharing your account with a third party is strictly prohibited.

DC999 may request additional documents for identity verification at any time. Some services may be restricted until the verification process is complete. If unusual activity is detected on an account, DC999 may suspend it immediately.

All financial transactions on DC999 are processed in a secure and transparent manner. The following rules apply to deposits and withdrawals:

• Minimum deposit amount: BDT 500.
• Minimum withdrawal amount: BDT 300.
• Transactions can be made via Bkash, Nagad, Rocket, and bank transfer.
• Withdrawal requests are typically processed within 5–15 minutes.
• Withdrawals can only be made using the same method used for the deposit.
• DC999 may require additional verification for large withdrawal amounts.

Funds deposited on DC999 cannot be transferred to a third party. DC999 reserves the right to investigate suspicious transactions and, where necessary, place a hold on withdrawals.

DC999's bonus and promotional offers are provided subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus:

• Specific wagering requirements apply to each bonus.
• A required turnover must be completed before any bonus balance can be withdrawn.
• The same bonus cannot be claimed more than once.
• Any unused bonus will be forfeited once it expires.
• DC999 reserves the right to modify or cancel any bonus offer at any time.
• Bonus abuse or fraudulent use may result in account termination.

The welcome bonus is available to new members only and must be claimed on the first deposit. DC999 VIP Program members enjoy exclusive bonuses and cashback offers, which are subject to separate terms and conditions.

The following activities are strictly prohibited on the DC999 platform:

• Money laundering or transacting with funds from illegal sources.
• Creating multiple accounts to take advantage of bonus offers.
• Using another member's account or placing bets on behalf of a third party.
• Using software bots or automated methods to play games.
• Exploiting any technical glitch on the platform for personal gain.
• Opening an account using a false identity or fraudulent documents.
• Harassing or intimidating other members or DC999 staff.
• Attempting to hack or gain unauthorized access to any system on the platform.

DC999 may temporarily suspend or permanently close any account for the following reasons:

• In the event of a Terms & Conditions violation.
• Failure to pass identity verification or providing false information.
• Extended account inactivity (more than 12 months).
• Upon detection of suspicious or fraudulent transactions.
• Upon the member's own request to close their account.

DC999 will endeavour to notify the member before closing their account wherever possible. However, in cases of serious violations of the Terms & Conditions, action may be taken without prior notice. If you wish to close your account voluntarily, please contact the support team.

DC999 believes gaming should be an enjoyable form of entertainment — not a source of financial stress or addiction. That is why responsible gaming is an integral part of our Terms & Conditions.

• Members can set their own daily, weekly, or monthly deposit limits.
• A Self-Exclusion option is available should you need a temporary break.
• Anyone under 18 years of age is strictly prohibited from creating an account or playing any games.
• If you notice signs of gaming addiction, please contact the DC999 support team.

If you feel your gaming habits are getting out of control, please visit our Responsible Gaming page. DC999 is always on the side of our members' mental and financial well-being.

DC999 places the highest priority on protecting members' personal information. Data collected at registration is used solely for service delivery, identity verification, and security purposes.

• Member data is never sold to third parties.
• All data is secured through SSL encryption.
• Information may need to be disclosed to authorities due to legal obligations.
• Cookies and tracking technologies are used solely for the purpose of improving our services.

Please read DC999's Privacy Policy for full details.

DC999 reserves the right to modify, restrict, or discontinue any service, feature, or offer on the platform at any time. Where possible, DC999 will endeavour to notify members in advance of such changes.

The platform may be temporarily unavailable due to technical issues, maintenance, or unforeseen circumstances. DC999 will not be held responsible for such interruptions; however, we always strive to restore service as quickly as possible.

• DC999 may take the platform down for maintenance without prior notice.
• DC999 is not liable for any losses resulting from technical errors.
• Continued use of the platform after any changes to the Terms of Service will be considered acceptance of the updated terms.
• In the event of a full platform shutdown, DC999 will arrange to return all member balances.

If you have any questions or complaints regarding the Terms & Conditions, please reach out to the DC999 support team. Our support team is available 24/7 and committed to resolving any issues promptly.

• Instant assistance is available via live chat.
• Email: [email protected]
• We aim to respond to all complaints within 48 hours of submission.
• Complex issues can be escalated to the senior team.